NEXGEN Executive Coaching Academy, LLC
Lyssa deHart • Jake Mannino • Rob Brunhild

WEBSITE TERMS & CONDITIONS

Last Updated: January 2026

INTRODUCTION

NEXGEN Executive Coaching Academy, LLC (the “Company,” “we,” “us,” or “our”) welcomes you to nexgencoaches.com (the “Website”) and any other websites operated by the Company, including, without limitation:

  • academy.nexgencoaches.com

  • nexgencoaches.academy

  • nexgencoaches.org

  • nexgencoaches.net

  • nexgencoach.academy

  • nexgenexecutivecoaching.academy

  • nexgencoaching.academy

  • nexgencoachingacademy.com

  • nexgencoachacademy.com

  • nexgenexecutivecoaches.com

BY VISITING OR USING THE WEBSITE, YOU AGREE TO THESE TERMS OF USE. THESE TERMS INCLUDE IMPORTANT PROVISIONS THAT MAY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.

These Website Terms & Conditions, together with our Privacy Policy (and any other policies referenced on the Website), form a legally binding agreement (the “Agreement”). If you do not agree to any part of this Agreement, do not use the Website.

DEFINITIONS

  • “Company,” “we,” “us,” “our” means NEXGEN Executive Coaching Academy, LLC.

  • “Website” means nexgencoaches.com and any other Company-operated websites listed above, including any successor URLs, subdomains, pages, and microsites.

  • “You,” “your,” “user” means any person who visits or uses the Website.

  • “Content” means all materials made available on or through the Website, including text, graphics, logos, designs, documents, downloads, templates, coursework, videos, audio, webinars, community content, software, and any other materials provided by the Company or on the Company’s behalf.

  • “Services” means any programs, courses, coaching, mentor coaching, supervision, events, memberships, subscriptions, digital products, or other offerings made available by the Company.

ACCESS TO CONTENT

Visitors

Visitors may browse publicly available pages on the Website without creating an account.

Registered Users / Accounts

Some areas of the Website may require registration or purchase (“Registered Users”). If you create an account:

  • You agree to provide accurate information and keep it current.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You are responsible for all activity under your account.

We may accept, refuse, suspend, or terminate any account at our discretion, including if we believe you have violated this Agreement or any applicable purchase terms.

Purchases and Additional Terms

If you purchase any product or Service through the Website, you agree to:

  • this Agreement, and

  • any additional terms presented at checkout, on an order page, in a program portal, or within a separate “Terms and Conditions of Purchase” or “Program Terms” document (collectively, “Purchase Terms”).

If Purchase Terms conflict with this Agreement, the Purchase Terms control for that specific purchase.

REFUNDS / CANCELLATIONS

Refund and cancellation policies vary by product and Service and will be disclosed in the applicable Purchase Terms at or before checkout.

Unless otherwise stated in the applicable Purchase Terms:

  • 30 Money Back Guarantee 

  • Digital products and on-demand materials (including downloads, templates, recordings, and course content) are generally non-refundable once accessed, streamed, or downloaded.

  • Live programs, cohorts, memberships, and events have a 30-day refund window, transfer options, and there are administrative fees described in the Purchase Terms.

INTELLECTUAL PROPERTY / RESTRICTIONS ON USE

The Website and Content are owned by or licensed to the Company and are protected by intellectual property laws. We retain all right, title, and interest in the Website and Content, including all copyrights, trademarks, trade dress, and other proprietary rights.

You agree that you will not, and will not assist others to:

  • copy, reproduce, republish, upload, post, transmit, distribute, sell, license, sublicense, publicly perform, commercially exploit, or create derivative works from the Content, except as expressly permitted by us in writing;

  • remove or alter copyright, trademark, or other proprietary notices;

  • use our name, marks, or materials in a manner that is likely to cause confusion or implies endorsement.

Limited Permission for Personal Use

Unless otherwise stated in Purchase Terms, you may access and use the Content for your personal, non-commercial use only. If you are enrolled in a program, your use of program materials is governed by that program’s Purchase Terms (including any license, restrictions, or permitted usage).

Referencing and Quotes

If you want to reference brief excerpts in a favorable way, you may do so with proper attribution and a link back to the original source on our Website, provided such use is limited, non-commercial, and does not create confusion about ownership. For broader permissions, contact us at support@NEXGENcoaches.com.

ACCEPTABLE USE

You agree not to use the Website:

  • for unlawful purposes or in violation of any applicable laws or regulations;

  • to attempt unauthorized access to any portion of the Website, accounts, systems, or networks;

  • to interfere with the Website’s operation, security, or performance (including by introducing malware, scraping, or automated attacks);

  • to harass, threaten, defame, or violate the rights of others.

We may investigate suspected violations and may report unlawful activity to law enforcement.

SUBMISSIONS & USER-GENERATED CONTENT

Some parts of the Website may allow you to submit or post content (e.g., reviews, comments, community posts, or other materials) (“User-Generated Content”).

By submitting User-Generated Content, you represent and warrant that:

  • you own the content or have the necessary rights to submit it;

  • it is accurate to the best of your knowledge;

  • it does not violate any law or any person’s rights (including privacy and intellectual property rights);

  • it is not abusive, obscene, defamatory, or otherwise unlawful.

License to Use User-Generated Content

By submitting User-Generated Content, you grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, display, distribute, and create derivative works from that content for business purposes connected to operating, improving, and promoting the Website and Services, subject to any additional permissions required by law.

We may (but are not required to) review, moderate, or remove User-Generated Content. We are not responsible for User-Generated Content posted by you or others.

THIRD-PARTY LINKS

The Website may contain links to third-party websites or resources. We do not control third-party sites and are not responsible for their content, availability, policies, or practices. Your use of third-party sites is at your own risk.

CHANGES TO THE WEBSITE AND THESE TERMS

We may modify, suspend, or discontinue any part of the Website at any time without notice.

We may update these Terms & Conditions from time to time. The “Last Updated” date reflects the most recent changes. By continuing to use the Website after changes are posted, you agree to the updated terms.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company and its managers, members, employees, contractors, agents, and affiliates (the “Indemnified Parties”) from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • your use of the Website or Services;

  • your violation of this Agreement or any Purchase Terms;

  • your User-Generated Content; or

  • your violation of any law or third-party rights.

DISCLAIMER OF WARRANTIES

YOUR USE OF THE WEBSITE AND CONTENT IS AT YOUR OWN RISK.

The Website and Content are provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, we disclaim all warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

EDUCATIONAL INFORMATION ONLY / NOT PROFESSIONAL ADVICE

Information on the Website and within our Content and Services is for educational and informational purposes only and is not a substitute for professional advice, including medical, psychological, legal, or financial advice.

You are responsible for your decisions, actions, and results. If you need professional advice, consult a qualified professional in your jurisdiction.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company and the Indemnified Parties will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost data, personal injury, or property damage arising from or related to your use of (or inability to use) the Website, Content, or Services, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Website, Content, or Services will not exceed the lesser of:

  • the amount you paid to the Company for the specific product or Service giving rise to the claim (if any), or

  • $100.00.

Some states do not allow certain limitations of liability, so some of the above limitations may not apply to you.

FORCE MAJEURE

We are not responsible for delays or failures caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, power failures, internet or platform outages, and governmental actions.

COMPLIANCE WITH APPLICABLE LAW

The Website is operated from the United States. You are responsible for complying with all laws and regulations applicable to your use of the Website and Services, including those in your local jurisdiction.

GOVERNING LAW

This Agreement will be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles.

VENUE FOR LITIGATION

If a Dispute (defined below) is not resolved through arbitration (or if arbitration does not apply), you agree that any lawsuit, action, or proceeding will be brought exclusively in the state or federal courts located in Michigan, and you consent to the personal jurisdiction and venue of those courts.

DISPUTE RESOLUTION: LITIGATION IN MICHIGAN OR ONLINE ARBITRATION

If a dispute arises out of or relates to this Agreement, the Website, Content, or Services (a “Dispute”), the parties agree to the following process:

  1. Informal Resolution First. Before filing a claim, you agree to contact us at support@NEXGENcoaches.com with a brief written description of the issue and your requested resolution. We will attempt to resolve the Dispute informally within a reasonable time.

  2. Your Choice: Litigation in Michigan or Online Arbitration. If the Dispute is not resolved informally, either party may pursue the Dispute by:

    • Litigation in Michigan courts (as described in the “Venue for Litigation” section), or

    • Confidential, binding arbitration conducted online.

  3. Online Arbitration. If arbitration is elected:

    • arbitration will be governed by the Federal Arbitration Act (“FAA”) to the fullest extent applicable;

    • arbitration will be administered by JAMS or another reputable arbitration provider, and conducted online (via videoconference and/or submission of documents);

    • you and the Company waive the right to a judge or jury trial, and arbitration procedures may limit discovery and appeal rights;

    • the arbitrator’s decision will be final and binding, subject to any limited review permitted under the FAA;

    • judgment on the award may be entered in any court of competent jurisdiction.

  4. Injunctive Relief. Either party may seek injunctive or equitable relief in court to protect intellectual property rights or to prevent unauthorized use or misuse of the Website or Content.

CLASS ACTION WAIVER

To the maximum extent permitted by law, you agree that Disputes will be brought only on an individual basis and not as a class, consolidated, or representative action. No arbitrator or court may consolidate claims or preside over any form of class or representative proceeding.

ELECTRONIC COMMUNICATIONS

By using the Website or contacting us electronically, you consent to receive communications from us electronically. We may communicate by email or by posting notices on the Website. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

CALIFORNIA CONSUMER RIGHTS NOTICE

California residents may contact us with complaints or inquiries at support@NEXGENcoaches.com or by mail at the address below.

California users may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or by phone at 1-800-952-5210.

ENTIRE AGREEMENT

This Agreement, together with the Privacy Policy and any Purchase Terms, constitutes the entire agreement between you and the Company regarding your use of the Website and supersedes prior understandings or agreements on the same subject.

MISCELLANEOUS

  • No Waiver: Our failure to enforce any provision is not a waiver of our right to enforce it later.

  • Headings: Headings are for convenience only and do not affect interpretation.

  • Severability: If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision will be replaced with a valid provision that most closely reflects the original intent.

  • Assignment: You may not assign this Agreement without our prior written consent. We may assign this Agreement as part of a merger, acquisition, or asset sale.

CONTACT

Questions about these Terms & Conditions may be sent to:
Email: support@NEXGENcoaches.com
Mailing Address:
NEXGEN EXECUTIVE COACHING ACADEMY, LLC
4517 KEVIN CT
WEST BLOOMFIELD, MI 48322-1606